Orders are placed online, if you need assistance, please email Customer Service ([email protected]) or call (844) 490-1369.
Please note that we reserve the right to require additional forms of identification prior to processing any order.
Failure to provide requested information promptly will result in order cancellation.
In order to provide excellent service and speedy order processing we cannot accept order changes or cancellations. Once you submit your purchase you will be unable to change quantities, add or remove items from your order.
Any changes will require an order to be cancelled as we cannot make changes or add to an existing order.
Please be sure to review your order carefully before purchasing.
Prices and items are periodically subject to change. We reserve the right to correct typographical, descriptive and photographic errors.
Orders based on incorrect information are subject to cancellation.
If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee.
Original shipping is non-refundable.
Sale prices do not apply to previous purchases.
Your order is processed for immediate shipping and your payment is secured.
Most orders ship in 1-2 business days.
Certain items may be shipped separately and have different delivery times.
Orders placed on Friday after 12:00 p.m. PT will ship Tuesday.
Please allow sufficient processing and transit time for event orders.
DO NOT RETURN DAMAGED MERCHANDISE
Request a Return Authorization Number (RA#) by emailing [email protected], include your order number and the reason for the return. To be eligible for a return, your items must be in their original condition and in their original package. Return arrangements are the responsibility of the purchaser, notify us of the return with the tracking number once the return shipment is moving or received.
Merchandise must be returned within 30 days of receipt. A 20% restocking fee applies. Shipping is non-refundable.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your return. If your return is approved, a credit will be applied to your original form of payment.